Frequently Asked Questions

A cenote guy is one who is afflicted with a complex, chronic diving addiction in the cenotes. While it’s known to be benign, it’s often life long and difficult to cure.

Cenote diving increases levels of hormones such as dopamine and serotonin, which induce a sense of overwhelming euphoria in the scubadiver. It is this physiological change that drives the insatiable craving for more cenote diving.

Cenote dependence develops quickly and can lead to regular cenote diving in search of that euphoric hit. Once a diver develops cenote dependence, it is difficult for them to go back to life as it was.

It is also known to be extremely contagious, with the addiction becoming even greater when shared with family and friends during vacation.

Last updated by Cenote Girl Karleigh 09/26/2024 from New Zealand.

Updated July 2026

Kukulkan + Little Brother 300 pesos *NO CAMERAS*
Eden 500 pesos 
Chikin-Ha 350 pesos + Gopro 250 pesos
Dos Ojos (Barbie line + Bat cave) 400 pesos
Pit + Dos Ojos 600 pesos
Pit + Nicte-Ha 600 pesos
Taak bi-ha 300 pesos
Taak be-luum 350 pesos
Pit 500 pesos
Nicte-Ha 400 pesos
Angelita 350 pesos + Gopro 150 pesos
Carwash 300 pesos + Gopro 250 pesos
Casa cenote 200 pesos + Gopro 150 pesos
Dreamgate 400 pesos
Zapote 350 pesos
Kin-Ha 250 pesos
Maravilla 350 pesos

Our main focus and priority is on accommodating certified divers in our truck. our trucks are limited to 4 people.

For non-divers, we may have space available last minute in the car, but we’ll only know for sure the day before your trip.

If we have space for non-divers in the truck we charge 60 usd for the snorkeler. It includes the gear, the snack, the food, the ride. *Entrance fees not included*

The Cenote Guy doesn’t rent out GoPros or cameras. You can bring your own camera, but some cenotes don’t allow them, and others might charge extra if you want to use yours. feel free to ask us about the cenotes policy.

No, The Cenote Guy prioritizes safety. The guide needs to be fully focused on ensuring and keeping the safety of the group.

Contrary to ocean diving, the cameras are not allowed for the guides during a cenote dive.

Yes, the Cenote Guy provides you all the gear you need while diving in cenotes*.

We don’t charge extra for rental gear.

*Except for dive computer, we follow the guide’s dive profile

No, it is the same price.

The transport fee is for the truck, the gear, the tanks and the guide to be with you during the day. We pick up our guest as a courtesy.

Feel free to take your car for your own logistic. You will be briefed accordingly 

In fact, the cavern is the entrance of the cave.

Caverns and caves are called overhead environments, because a physical barrier exists between the diver and the surface. This barrier prevents a diver’s direct ascent to the surface and is one of the main reasons why cavern diving is different than the Open Water diving.

That`s why 3 different safety rules are respected during Cavern Diving. The rules mentioned below are all based on prevention.

• The cavern is known as the opening area of a cave that receives direct sunlight, goes no deeper than 70 feet (21 m) and is within 200 linear feet (60 m) of the cave entrance. Basically, if you don’t see natural light, you’re in a cave. And since a cavern is defined by natural light — sunlight, caverns do not exist at night. Cavern diving is strictly a daytime endeavor.
• In cavern diving we do not practice restrictions. The restrictions are the small, tiny, narrow passages within the cavern. Passages where you may feel confined, where technically 2 divers cannot get trough at the same time. We ensure our divers to always stay in large rooms, huge chambers, wide vaults, gigantic galleries during the diving experience
• The most important safety measures in the cavern diving is the guide line. It is a Nylon line set on the rocks, the stalagmites and bottom to guide the divers during the diving experience. The cavern guide line marks the entry/exit point and is the diver’s important means of finding the way out. Following the guide line during the dive, ensures that you are staying within the safety limits(day light limit, Penetration of 200 feet, no restrictions) of cavern diving. Divers who enter caverns without a guide line risk becoming lost and drowning.

Even though cavern divers are taught to remain within the area of natural light, each diver is equipped with one primary dive light, we provide the flashlights and we carry at least one backup light for each diver. the flsahlight should stay on during the whole dive.

Cavern Diving is a safe activity while guided by an experimented cavern guide. The Cenotes where you will be diving with the Cenote guy are places where divers can enjoy the cavern diving experience without specialized training. Here, cavern interiors have been made safe for novice divers.

For more information on cavern diving, contact the Cenote guy, we ensure a safe and secure dive in the cenotes.

Yes! When visiting the underwater part in the cenotes, it is mandatory to have a local registered guide with you.

All the cenotes are privately owned and a rigorous selection is made to choose the guides that are registered in the cenotes.

It is not allowed to go Cenote diving without the supervision of a FULL CAVE DIVER.

Before visiting any cenote, it’s always a good idea to check local regulations, safety guidelines, and entry fees. Also, remember to be respectful of the environment and follow any rules to preserve these natural wonders for future generations.

Yes, the minimum certification required to be able to dive in Cenotes is OPEN WATER or equivalent.

Cenote diving can be enjoyed year-round, and rain generally does not have a significant impact on the visibility in cenotes.

The rainwater that enters the cenotes is usually well-filtered through the ground, maintaining good visibility.

Cenote diving is still and remain the best alternative when the port is closed for diving activitivies in Caribean ( Playa del Carmen and Cozumel )

OPEN WATER CERTIFICATION is the minimum required for Cenote Diving, we have different options for your dive profile.

Diving in general may be dangerous if it is not done the proper way. An experienced cenote guide is more than recommended. And that’s why we are diving only with certified divers. The overhead environment itself is not a hazard in cavern diving. The environment in which we practice cavern diving is safe and regulated. A full security and safety briefing is done before every cenote dive.

Transparency on payment is important for us, you may find that the overall price is expensive. But it includes the cenote guide fee, the cenote entrance fee and the extra transport.
The prices for each cenote diving trip are announced and you will know exactly what do you pay for. The service fee of 140 USD, 150 USD and 160 USD are daily fees that is not changing wherever are the cenotes you choose. The cenote entrance fee is decided by every cenote owner and it is out of Cenote Guy’s price policy.
The transport fee includes the extra distance cover, the transport of the gears, the tanks and the guide.

Yes, you can pay with Credit/debit card, accepting a 5% extra charge on the service price.

We don’t do Venmo, PayPal, Bitcoins etc.

Upon availability, you can add a third dive to your cenote diving journey, we require at lest 2 divers to be able to organize this as a regular trip, private trips are also an option, ask the Cenote Guy whether your plan is feasible.

We would add $80 USD per person if you are alone, $70 USD per person if you are more than 2 persons. The longest distance is taken in consideration while setting the transport price. The entrance fee to the third Cenote is to be considered.

All the logistic and the scheduling is made for 2 dives a day.

If you decide not to do the second dive you will pay the same price. 

If you decide not to do the second or first dive, you will have to wait for the other divers or leave with your own mean the dive site.

For non-divers wishing to join their friends or family in the Cenote diving journey it is possible to snorkel joining the group.
Snorkel is allowed in Cenote Kukulkán, Chac Mool, El Edén, Dos Ojos (but not The Pit), Casa Cenote, and cenote Carwash. The non-divers are welcome to join us upon availability of the vehicle, knowing that the priority is given to divers. the snorkeling service is $60 per person including, the snacks, the lunch, and the gear. Non-divers will have to pay their entrances to the cenotes separately

Casual and comfortable wear, a rash guard and a towel. We kindly remind you that the solar creams and the cosmetics are strictly forbidden in the cenotes. Snacks, water and lunch is included to the service.

The water temperature in the cenotes is around 77°-78° Fahrenheit or 25°-26° Celsius. You will get colder than you think while cenote diving. The Cenote Guys may provide you thicker gears if you have your own ocean gears.

For you to benefit a better price, we do not have a physical shop. All is done online. However, we have a Warehouse in which our gear is rinsed and prepared.
Whenever we meet you our truck is coming with your gear already loaded in the trunk. The day before the dive we are asking you height, weight and shoe size. Spare gears are available in the trunk for you to feel comfortable and warm. During the booking process our meeting location is communicated.  

The halocline forms where the salty and fresh layers slowly mix, separating the top layer of fresh water and the lower layers of salted water. The Word “halocline (from Greek hals, halos ‘salt’ and klinein ‘to slope’) is a subtype of chemocline caused by a strong, vertical salinity gradient within a body of water.

To be distinguished between Thermocline and Halocline.

The ecosystem of the cenotes is very fragile and like in the oceans the chemicals are very nocuous. As Cenote Guides, we have the responsibility to make you preserve this delicate environment.

Private trips are for closed groups (family or friends that don’t want to dive with other people outside their group).

1 person pays for 3 people

2 persons pay for 3 people

3 persons pay for 4 people

4 persons pay for 4 people since its limited to 4 divers per group

Sure, just ask for it at the end of your dives !

No, we start the day early in the morning to enjoy the morning lights.

Most of the cenotes are opening their doors to divers only in the morning.

Anyway if you can only dive that day, but in the afternoon, we do charge the day as a Private day, upon availability.

Yes we do!

If you book at least 3 days of Cenotes we will discount* 10usd off per day/per person, this discount will be applied on the last day of diving.

*Restrictions may apply

Yes we do!

If you book at least 3 days of Cenotes we will discount 10usd off per day/per person, this discount will be applied on the last day of diving.

We provide by default a 3 mm wetsuit to our divers. 

Most of the time it´s enough.

If you wish we can provide thicker layers, tops or hoods. It´s free of charge, just ask for it.

We only have 2 meeting points.

In Playa del Carmen :

Our meeting point in Playa del Carmen is in the corner of 2nd Street and 25th Ave. Building with the Red Scuba Flag

By the Fruit Stand

Meeting time is at 8:00am

IF YOU HAVE YOUR OWN CAR: There is parking free of charge just a few blocks away from our meeting point ( Walmart’s Parking )

Playa Del Carmen Pick Up Spot

In Tulum :

Our pick up point is in Tulum: the Seven Eleven at the intersection of Avenida Coba and the Federal 307. 

Pick up time : 09.00 am 7-Eleven

Tulum Pick Up Spot

No, we don´t do pick-ups in Cancun or Cozumel.

Yes, the cenote entrance fees mentioned on the website or during the booking conversation are always in total, including all the dives.

Our groups are limited to 4 divers per truck/guide.

If you have a bigger group we can still organize it, everyone will be going to the same Cenotes but with multiple guides to fit the rule of 4 divers per guide.

No, we don’t pick-up from the ferry.

By law, we don’t have access to the ferry pier.

Our meeting point is in 25th Ave with 2th street in downtown Playa del Carmen
at the Fruit Stand

*Meeting time is at 8:00am*

Playa Del Carmen Pick Up Spot

We dive regular air only,
Nitrox available for cenote dives. 20 usd extra per person(2 tanks) but this wont change our dive time, because we have to follow a circuit.
for medical Purpose or want to chill less tired after the dive, feel free to let us know.

We are preparing all the gear before your arrival with th survey you send us , we always have extra gear so dont you worry. fell free to ask to your guide the dive day if you want to be sure with the size.